Service Description

a. Heavy Duty Security Co. shall identify training requirements, obtain or develop training programs and conduct training for technologies, systems, applications and products at any stage of the lifecycle. This includes, but is not limited to, IT workforce development and competency-based training, newly developed systems, as well as existing deployed systems, current systems, and any updates or changes to migrated systems. Heavy Duty Security Co. shall develop training plans, manuals and other training documentation or training aids. Electronic training tools such as video teleconferencing and computer-based training shall be employed to enhance the effectiveness of training materials and courses. Heavy Duty Security Co. shall conduct training for personnel to ensure proper operation, maintenance and testing of systems, applications and products. Heavy Duty Security Co. shall provide training and knowledge transfer to technicians and other staff with regard to services and associated products delivered under any functional areas described herein. The training allows personnel the ability to operate and maintain the product or process in the future. Heavy Duty Security Co. shall identify and/or provide any additional training required by end-users, technicians, or any other staff for implementation, maintenance and use of deliverables specified in individual Task Orders.