Service Description

a. Heavy Duty Security Co. shall provide operations support for Cybersecurity Services including, but not limited to, Intrusion Detection Systems (IDS) and Intrusion Prevention System (IPS), Network Discovery, Security Device Monitoring, Penetration Testing, Compliance Scanning, Vulnerability Scanning Service (VSS), Vulnerability Management assistance, Patch Management, telemetry and log ingestion, Anti-Virus Management Service (AVMS), Cybersecurity Incident Response, Digital Forensics, Enterprise Network Defense, Cyber Threat Intelligence, Cyber Business Intelligence, Insider Threat Analysis, Managed E-Authentication Service (MEAS), Operational Metrics Development and Analysis, Cybersecurity Metrics Development and Analytics, Information Security Continuous Monitoring, Cybersecurity Posture Verification and Validation, reporting to outside Agencies, and Cybersecurity Exercise Coordination. b. The operation support shall include, but is not limited to, analytics support, incident identification, handling and remediation, threat intelligence gathering, sharing and correlation, research and development, tools benefit assessment, and Federal mandate and directives compliance support. c. Heavy Duty Security Co. shall provide services on a local and enterprise level. Heavy Duty Security Co. shall also participate in security functions required to ensure the integrity and availability of computer systems including, but not limited to, security safeguard reviews, audits, reporting suspected security violations, acting to secure system environments, monitoring, and responding to computer security alerts. Cybersecurity Operational Support shall also include enterprise-wide analysis of centralized log management solutions, and data correlation activities.